A Florida woman was awarded $4 million in a lawsuit filed against United Airlines over allegations that a flight attendant while trying to help her get seated dropped her and injured her shoulder.
An attorney who represented the plaintiff said the airlines claimed that they were not aware of the incident until six weeks, even as the internal call logs revealed plaintiff reporting it within 30 minutes of the unfortunate incident. The attorney also argued that the airline did not even investigate the matter. The plaintiff who uses a wheelchair was traveling to Houston from Florida to celebrate her son's 30th birthday.
In their response to the media about the verdict, United Airlines stated, "our goal is to provide all of our customers with a safe and comfortable travel experience. We disagree with the court's ruling and will continue to defend ourselves."
